Last updated: April 2026
Bookora ("we", "us") operates bookora.co.uk, a booking platform for local service businesses in the UK. We are the data controller for personal information collected on this site.
We collect: your name, email address, phone number, and booking history when you register or book. We collect business details, service information, and banking setup from business owners. We collect usage data including pages visited, search queries, and device type.
We use your data to: process and manage your bookings; communicate booking confirmations, reminders, and receipts; improve the platform; comply with legal obligations; and send marketing communications where you have consented.
We share your name, contact details, and booking information with the business you book with so they can provide the service. We use Stripe for payment processing. We do not sell your personal data to third parties.
Under UK GDPR you have the right to access, correct, delete, or port your data. You can exercise these rights by emailing privacy@bookora.co.uk. You also have the right to complain to the ICO (ico.org.uk).
We retain account data for as long as your account is active. Booking records are retained for 7 years for tax and dispute purposes. You may request deletion of non-mandatory data at any time.
We use essential cookies for session management and security. See our Cookie Policy for details.
For privacy queries: privacy@bookora.co.uk