Sophie in London just booked a blow-dryJames in Manchester booked a haircutPriya in Birmingham booked nail extensionsOliver in Leeds booked a beard trimAmelia in Glasgow booked a lash liftHarry in Bristol booked a massageCharlotte in Edinburgh booked a facialNoah in Liverpool booked gel nailsIsla in Sheffield booked a cut & styleGeorge in Newcastle booked a wax treatmentSophie in London just booked a blow-dryJames in Manchester booked a haircutPriya in Birmingham booked nail extensionsOliver in Leeds booked a beard trimAmelia in Glasgow booked a lash liftHarry in Bristol booked a massage
Quick answers for booking, paying, reviews and rewards.
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How to book
Search for a service, pick a time slot, confirm your booking in seconds.
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Cancel or reschedule
Go to My Bookings in your account to cancel or contact the business to reschedule.
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Payments & refunds
Pay securely at checkout. Refunds are processed within 5–7 business days.
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Leaving a review
After your appointment, visit My Bookings and tap “Leave a review”. Earn loyalty points too!
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Loyalty & rewards
Earn points every time you book, review, or check in. Redeem for vouchers.
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List your business
Free to join. Set up your profile, services, and availability in under 10 minutes.
Customer Questions
Search for the service you want using the search bar or category chips on the homepage. Select a business, choose a service, pick a date and time, then confirm your booking. You'll receive a confirmation email instantly.
You can browse without an account, but you'll need to create a free account to confirm a booking. It only takes 30 seconds with Google sign-in.
Go to My Account → My Bookings, find the booking and tap Cancel. Cancellation policies vary per business — check the business profile for their policy before booking.
Refunds depend on each business's cancellation policy. If you cancel within the allowed window, your refund will be processed in 5–7 business days back to your original payment method.
You earn points for every completed booking (200pts), review left (100pts), and QR check-in at the shop (50pts). Collect enough points and redeem them for vouchers — 500pts = £2.50, 1000pts = £5, 2000pts = £10.
Just type what you're looking for in plain English — "barber for a fade near me" or "gel nails in Manchester". Bookora automatically detects the service, your location, and finds the best matches sorted by distance and rating.
Business Owner Questions
Click "For Businesses" in the nav and register a business account. Our setup wizard guides you through adding your category, services, opening hours, location, and photos in under 10 minutes.
Yes — listing is completely free. On our Free plan, we take a 30% commission per booking. Upgrade to Starter, Pro, or Enterprise to reduce your commission and unlock more features.
Payouts are processed automatically after a booking is completed. Funds arrive in your bank account within 1–3 business days depending on your bank.
Yes. You can set each service to "Pay online", "Pay at shop", or "Deposit required". Full control is in your dashboard under Services.
Your dashboard has a full calendar view showing all bookings. You can set your availability, block out holidays, and manage staff schedules all in one place.